Privacy Policy

Effective Date: January 1, 2024

This privacy notice discloses the privacy practices for Auto Body Shoppe (located at 5 Brookside Ave, Caldwell, NJ 07006) and our website. This privacy notice applies solely to information collected by this website and our physical facility. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site and at our shop. We only have access to/collect information that you voluntarily give us via email, phone, estimating platforms, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us (e.g., to provide a collision repair estimate, order parts, or update you on repair status). We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to order specific OEM parts for your VIN, or to communicate with your insurance company to process your claim.

Unless you ask us not to, we may contact you via email or phone in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website or in-person (such as insurance claim details or vehicle identification numbers), your information is protected both online and offline.

Only employees who need the information to perform a specific job (for example, billing, estimating, or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (973) 226-5111.